THE VOICE OF THE NEW ZEALAND AUTOMOTIVE INDUSTRY

Technicians inspecting the electric motor and inverter of an electric vehicle during a service

Should you invest in EV servicing capability?

The training pathways already exist, and so do the vehicles; so the question is how much capability does your workshop need

Hybrids arrived here in volume through used imports and have been ordinary workshop fare for most of the past decade. Battery electric and plug-in hybrid vehicles are well past the novelty stage, and enough of them are now old enough to need the same routine work as anything else — brakes, suspension, steering, air conditioning, tyres. The difference is that on many of them, the high-voltage system must be isolated before that routine work can safely start.

The entry level

MITO’s EV Safety micro-credential is the low-cost starting point. It includes roughly three hours of eLearning before a five-hour workshop, and recognises competency to work safely on and around battery electric and hybrid electric vehicles. MTA runs a short introductory hybrid and EV safety seminar at venues around the country covering similar ground — making a high-voltage vehicle and its battery safe, and the practical safety side of working on high-voltage systems.

The full qualification

The step up is the New Zealand Certificate in Electric Vehicle Automotive Engineering at Level 5. It takes about 11 months and carries 70 credits, delivered as eLearning theory alongside 10 days of practical workshops, for $1,118 excluding GST. Entry requires an Automotive Engineering qualification at Level 4 or equivalent evidence, and the learner has to be employed in the industry. The content goes beyond safe handling to finding and fixing uncommon and complex faults in high-voltage systems, and leading workshop activity so a team works to company and legal safety requirements.

Two different investments

It helps to treat these as separate decisions rather than two rungs on one ladder. Safety training is inexpensive, takes a day, and is fast becoming the baseline for any workshop that puts a modern vehicle on a hoist — it lets staff work on the vehicle at all, not on the drive system. The Level 5 certificate is a different commitment: close to a year of a technician’s time, and it positions the business to take diagnostic and repair work rather than declining it or sending it out.

What the investment buys

The honest answer is optionality. A workshop without high-voltage competency doesn’t just miss EV-specific jobs — it has to turn away or sublet ordinary jobs on vehicles that happen to have a high-voltage system. As that share of the fleet grows, the cost of not having the capability shows up as work walking back out the door, not as a line on an invoice.

Where to start

For most general workshops, the sensible sequence is safety training first, across enough staff that a vehicle is never held up waiting on the one person who is signed off, then a separate decision about whether one technician goes further. Committing to the Level 5 certificate makes sense when enough of this work is already coming through the door, or when there’s a deliberate plan to go looking for it.

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